Last Updated: November 13, 2025

1. Introduction and Acceptance of Terms

Welcome to the website of Lan Services Fbg LLC ("we," "our," "us," or "the Company"). These Terms of Service ("Terms") govern your access to and use of our website located at [Your Website URL] (the "Site") and any services, content, or functionality provided through the Site (collectively, the "Services").

By accessing or using the Site or Services, you agree to be bound by these Terms and our [Link to Privacy Policy] Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Site or Services.

2. MSP Service Provision

A. General Services

The Company offers various managed IT services, including but not limited to: network monitoring, data backup, cybersecurity, cloud services, and technical support.

B. Service Agreements

The specific scope of services, service levels, pricing, payment terms, and duration will be outlined in a separate, written Master Services Agreement (MSA) or Statement of Work (SOW) executed between the Company and the client. In the event of a conflict between these Terms and a signed MSA/SOW, the terms of the MSA/SOW will prevail regarding the specific services provided.

C. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information required for service delivery.

• Ensuring access to necessary premises, equipment, and systems.

• Complying with the terms of the MSA/SOW and these Terms.

• Maintaining appropriate licenses for third-party software used in conjunction with our services.

3. Use of the Site and Acceptable Use Policy

A. Permitted Use

You may use the Site for lawful purposes only and in accordance with these Terms.

B. Prohibited Uses

You agree not to use the Site:

• In any way that violates any applicable federal, state, local, or international law or regulation.

• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm the Company or users of the Site or expose them to liability.

• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

• To introduce viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Intellectual Property Rights

A. Company Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

B. Client Data

As between the Company and you, you retain all rights, title, and interest in and to your data. The Company will only use your data to the extent necessary to provide the Services as specified in the MSA/SOW and will handle it in accordance with the Privacy Policy.

5. Disclaimers and Limitations of Liability

A. Site Content Disclaimer

The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

B. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, in no event will the Company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site or such other websites, or the Services, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

C. No Warranties

The Site and Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied. The Company specifically disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.

6. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

7. Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the [State/Province where your MSP is headquartered] without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal or state courts of [County, State/Province], although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

8. Changes to the Terms of Service

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Lan Services Fbg LLC 412 S. Adams St. Suite 1103 Fredericksburg TX 78624 Email: [email protected] Phone: 830-988-6038