How We Deliver It
We monitor every server, workstation, network device, and key SaaS service in your environment — with rules tuned for accounting firms specifically. Critical alerts (server down, ransomware indicators, backup failures, compliance drift) escalate immediately to a human; everything else gets triaged and handled before you ever see it.
What we monitor
Server health (CPU, memory, disk, services)
Workstation performance and patch status
Network devices (firewalls, switches, access points)
Backup job success and integrity
EDR and antivirus status
Microsoft 365 / Google Workspace tenant health
Internet circuits and ISP performance
VoIP call quality and uptime
QuickBooks / Xero connectivity and licensing
Compliance drift (admin changes, MFA disabled, etc.)
Dark web exposure of firm credentials
Phishing and email security events
About 24/7 support: the monitoring runs continuously. After-hours human support is available — included for emergencies (server down, breach indicators, ransomware activity), and available on-demand for non-emergencies.